Privacy Policy
Effective Date: July 17, 2026
At Naperville Pipe Relief, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or contact us to request plumbing services.
Information We Collect
We may collect the following information when you contact us or complete a form on our website:
- Name
- Phone number
- Email address
- Property address
- Details about your plumbing issue
- Any additional information you choose to provide
We also collect certain technical information automatically, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
How We Use Your Information
We use your information to:
- Respond to your service requests
- Connect you with a local plumbing professional
- Schedule plumbing services
- Answer questions about our services
- Improve our website and customer experience
- Send service-related communications
We do not sell your personal information.
Service Provider Network
Naperville Pipe Relief connects customers with independent plumbing professionals serving Naperville and nearby communities.
By submitting your information, you authorize us to share your contact information and service request with a qualified plumbing professional so they can contact you regarding your requested service.
Each independent contractor is responsible for their own services, pricing, licensing, insurance, and workmanship.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Understand how visitors use our website
- Enhance user experience
You can manage cookies through your browser settings.
Third-Party Services
Our website may use trusted third-party providers for services such as:
- Website hosting
- Analytics
- Contact forms
- Spam protection
- Call tracking
These providers may collect information as necessary to perform their services.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of transmitting information over the internet is completely secure.
Your Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information where permitted by law
- Opt out of future marketing communications
To make a request, please contact us using the information below.
Children's Privacy
This website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact us.
Naperville Pipe Relief